If you own or manage a storefront or other commercial facility with large glass panes along the front of the building, you may find that you need emergency glass repair at one time or another. Even in the safest of neighborhoods, your glass might be broken by a vandal or would-be intruder, or get hit by a flying rock from a nearby roadway. Deep scratches or graffiti that's been etched into the glass might also mean you need emergency repair as you want your business to look its best for customers. Whatever the reason, note what to do when you need emergency glass repair.
1. Discuss with the technician how the glass was damaged
A technician or repair person who comes out for emergency glass repair can often give you suggestions as to how to better protect your glass, and it's good to discuss how the glass was damaged with them when scheduling their visit. As an example, if someone scratched graffiti into the glass, you might want to change to a Plexiglas or other option that resists scratching. If the glass cracked because of vibration from a nearby production facility, you might need something stronger or thicker so you avoid having your new glass crack as well. Discuss these options with your technician and rely on their expertise for recommendations.
2. Leave broken glass in the frame alone
Don't try to pull out shards of glass that are still stuck to the glass frame by yourself, even with a pair of pliers and if wearing thick gloves. Glass that's still intact could easily shatter with even the slightest tug, and glass that appears to still be stuck in the frame might come loose and fall all around you. Trying to pull out any of this glass in the frame can mean injury, including cuts from flying shards created when the glass hits the ground, so leave it alone and let the technician handle it when they arrive.
3. Give the area a wide berth if there's broken glass
Because the glass in the frame can easily come out and hit the ground and create flying shards, you want to give the area a wide berth. Don't assume that the area is safe after sweeping up any broken glass around the area, but be sure you cordon it off with tape, cones, or anything else that will keep people from going anywhere near the glass. If possible and if needed, you might even close off that part of the sidewalk or area around the front of your building for maximum safety.